Walker Electrical Services (UK) Ltd (WES) aim to provide a first class professional service, our first priority is to meet the needs of our customers, consulting them to find out what those needs are and reviewing its routines and procedures accordingly.
- Treat all customers with respect and courtesy.
- Provide customer care training for all new staff, with follow up training thereafter to ensure all staff provide a helpful and friendly service.
- Listen to our customers comments, suggestions and complaints and act on them promptly.
- Keep our customers informed of changes to our services.
- Offer a professional and effective service based upon up-to-date information sources and modern technology.
- We will continue to innovate and improve what we do to provide the best possible service to you
- To respond to enquires within 2 working days.
- To provide an estimate for works within 10 working days, and keep users informed of progress if delays are unavoidable